Get instant help
Stuck right now? Let’s fix it.
Call us and, with your permission, we’ll connect to your screen and sort the problem while you watch. Most fixes take minutes, not days.
Call 0800 861 1034Monday to Friday, 09:00 to 17:00
How a remote session works
- Call us and describe the problem in your own words
- We point you to the download button on this page
- You watch everything we do on your screen
- Close the app at the end, the connection is gone
Remote support tool
Only download this while on the phone with us.